by Dr. Betty Uribe | Mar 30, 2018 | Values
I recently wrote a white paper about the impact of companies when their leaders focus on the company’s purpose and reinforce the company’s core values. As we approach a season of special DAYS: Father’s, Graduations & Weddings, it occurred to me that the same...
by Dr. Betty Uribe | Mar 21, 2018 | Values
A Thought About Trust… As leaders we are called upon to inspire others to follow our lead and walk alongside us on a journey that is bigger than us – this journey can be accomplished through the collaboration of groups of people with similar values, vision and...
by Dr. Betty Uribe | Mar 14, 2018 | Values
Owning a business is tricky. Owning a family business is even trickier. Why? Because often, family-operated businesses tend to assume that everyone is on the same page when it comes to day-to-day involvement. Making the issue even thornier, family business owners...
by Dr. Betty Uribe | Mar 7, 2018 | Values
When it comes to the success of your business, customer service is critical. Attracting a new customer can cost up to 5x more than retaining an existing one. Keeping customers happy makes good economic sense. A culture of exceptional service should be a priority at...
